BestBuyMadeira FAQ ...
Frequently asked questions are listed questions and answers.
DELIVERY
Does BestBuyMadeira Deliver to My Country?
Yes we deliver worldwide, otherwise sepecefied on the product page.
Do I have to pay tax?
Maybe. It depends on what country you are receiving the goods in.
Some of our products are shipped from Europe, in this case if you reside within the EU
the products don't go through customs...
The products shipped from Europe are marked on its page "shipped from Europe"
How do you ship the products?
​Most of our products are free shipping and handling, except the Health Products. New Product Catalog. etc...
but if you want your items shipped to you EXPRESS is up to you, in this case will be an extra charge.
How the goods are shipped to you is up to you.
You can choose:
- Express Air Courier: UPS, FedEx, DHL
- Air Mail
- Bulk Air Freight
How much does shipping cost?
Most of the products have the shipping included on the price.
For the Express Shipping email us for a quote,
It depends on the quantity of goods, the shipping method, and the country.
How long does it take to deliver the goods?
Most normal sized orders are sent out within 3 working days.
Courier delivery (UPS, FedEx, DHL) takes 2-4 days depending on your destination.
The time from when you pay, to the time when you receives the goods, is typically 4-8 days by express service.

DHL, UPS, FedEx: 3-7 days to deliver after the items are dispatch....EXTRA CHARGE
EMS: 5-20 days to deliver. For FREE SHIPPING
Air Mail: 7-30 days to deliver. For FREE SHIPPING

All the products Shipped within the EU will reach you in 4/8 days, FREE SHIPPING
What if the product is broken?
If any product is faulty, you can return it to US for a replacement..
What if the product does not arrive?
We guarantee your products will arrive safely in your destination country.
In the unlikely event your package is lost, we will re-send the goods to you.
Can these Cell Phones and other products be used in my country?
Most BestBuyMadeira products will work in most countries.
For Cell Phones, TV devices, and Video Cameras, you're advised to read the product description carefully.
Just ask our Customer Support Team to advise you. Give them the product code and your country, and we'll check it's suitable for use in your country.
YOU CAN CONTACT US; BY PRESSING THE "HELP" BUTTON ON TOP OF EVERY PAGE OF THE WEBSITE. THIS IS THE FAST WAY TO CONTACT US.
How can I speak to BestBuyMadeira about product questions or other queries?
Very simple, on the top of every page on the website you will find a "HELP" button,
click on it and tell us what your questions or other queries are,
and you will have a quick response from us.
OR sending us a direct email;
hvstore2011@gmail.com

bestbuymadeira@gmail.com
All about Fragrances
Do you ship internationally?
Yes, we ship to over 220 countries. Your order may be subject to import duties and taxes, which are levied once a package reaches your country. We have no control over these charges and cannot predict what the costs may be. Customs policies vary from country to country; you should contact your local customs office for further information.
Our Fragrances are shipped from NEW YORK.
Do you ship to APO/FPO?
Yes, we do. We can ship to international destinations via USPS Postal Service. This includes APO/FPO addresses. Customs duties and taxes may be collected at the time of delivery.
What is the difference between Pure Perfume, Eau de Parfum, Eau de Toilette, and Eau de Cologne?
The differences are simply a matter of the amount or concentration of oils in the fragrance. The highest concentration is in pure perfume (or parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally Eau de Cologne. Some manufacturers make a solid perfume, solid perfume is as strong as a pure perfume however it is in a gel-like consistency.
Eau De Toilette and Eau De Cologne are generally interchangeable, especially in Men's fragrances. After Shave has the least amount of oils. The higher the concentration the longer your fragrance will last, and the less you need to apply.
What is the difference between a splash and a spray?
There is absolutely no difference in the fragrance. The difference is in the method of application only. However, a spray bottle, being sealed all the time, may actually have a longer shelf life. Making the decision between spray and splash is entirely a matter of personal preference.
What is a tester?
Testers are even more discounted than the fancy boxed versions and are great if you don't have a need for the fancy box. Testers are 100% authentic, fresh and completely full just like the original fragrance, however they are meant for the counter in a department store. Testers often come in a plain white box but sometimes they do not have a cap or a box. The savings on the packaging means you save even more!
Why do some men wear Cologne, and others prefer to wear After Shave?
After Shave Lotion will usually sting as well as help close the pores after shaving. After Shave Balm is actually soothing to the skin. After Shave Gel also soothes the skin, but cools the skin as well and relieves razor burn.
What do fragrance notes refer to?
Fragrances are comprised of many different scents, these scents are called "notes."
Top notes are very light and last just a few minutes (5-10 minutes). Middle notes become apparent in about 15 minutes after application. These can last up to an hour or more. Bottom notes are the heavier ingredients. These last the longest, usually for several hours.
How can I keep my fragrance from going bad?
Keep all fragrances in a cool, dry area, and away from windows as sunlight can unbalance the various ingredients. An opened bottle should be kept in its box to insure a longer shelf life.
My fragrance has been discontinued, how do you still have it in stock?
We stock thousands of fragrances, many of these have been discontinued. Our buyers travel the globe purchasing entire inventories of hard to find or discontinued fragrances to store in our temperature and humidity controled warehouse.
All boxes are securely sealed with courier tape and labels reminding the recipient to check on delivery that the box is intact and not tampered with.
To minimize the dimensions of the box and thus save you money on shipping, our packing staff custom-cut cardboard to size for every single package.
The goods are tightly packed inside the box with bubble wrap or packing filler where necessary to protect your valuable electronics.
A variety of packed boxes. There's no order too big or too small for our packing guys.
To make labelling easier, and thus ship your orders faster, many smaller boxes are put into courier plastic envelopes.
Standard invoices affixed to the packet include your delivery details and anitemized list of the contents, plus the shipping fee detail.
This is an Air Mail envelope, used for the smallest electronics and accessories.
What Your BestBuyMadeira Deliveries Look Like